Holiday Home Insurance

In the event of damage, try to keep details of the incident with photos, invoices or receipts from the municipality or local emergency services. Do not carry out repair work before obtaining the Company's consent.    

In the event of a major damage, an estimator is sent by the Company and an evaluation assessment is performed.

In the event of theft, a first oral report is provided to the Company. It is also necessary to report to the police and fully register the stolen property providing any evidence. The Claim Form should be completed and signed together with the Police Report and sent to the Company. Once the evaluation is completed, the Claims Department will contact you for the outcome result.

During your insurance period it is very important that you take all protective measures to avoid increase of damage but also measures to reduce the damage.

Our Company provides its customers with a Technical Support Service in case of emergency. With a simple phone call to 800 92 670, a specialist will quickly visit you to address the problem.

The purpose of this service is to provide immediate technical assistance to repair a damage caused to the insured home by providing the following services:

• cost of labour
• Moving costs of technician
• cost of required materials
• also provides services for non-urgent cases in order to budget for work you wish to carry out

If the offer is accepted by the customer, then the Technical Support will undertake to provide:

• Coordination of works
• Quality guarantee for the period of 6 months, as well as
• Checking of costs that in these cases are borne by the Insured

The professional Technicians will under take to provide services such as:

• Plumbing installations
• Electrical installations
• Construction works
• Painting and other

It is a type of holiday property insurance that offers financial protection in case of a disaster, accident or loss. It covers damages and losses to the house’s structure and contents, including furniture and valuables. It can cover the cash value of potential damages or the replacement value.