General Claims

Declaration & Casualty Claims Procedures

In the case of an accident you should always immediately call the Road Assistance and complete the Claims Accident Form.
This will be through:

  • Trust Assist, Road Assistance calling to, through the experienced and knowledge staff visits immediately the accident scene. Record the involved driver’s statement for the endorsing the declaration. Photographs sent through the Internet depicting the damage to the car within 24 hours.
  • The Insurance Agent who are in contact with their customer and they send to the company the document required via fax and then we receive the originals.
  • Claims Officer
In all cases the Registration Certificate and the Driver’s Vehicle Licence for the insured vehicle.

Customer Data verification and whether they are correct such as:
  • If the contract is valid
  • If the insurance contract paid
  • Under which insurance risk the requirement is
  • Ιf they keep the additional clauses, terms and conditions of the contract


For further information please contact one of our insurance agents, Sales Offices of Trust International Insurance Company (Cyprus) Ltd or send us an e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.